Frequently Asked Questions
safeguard your operations, and ensure
Document Mangement
Yes, our platform connects with your core business applications and file structures.
Absolutely—end-to-end encryption and role-based permissions protect your data.
We work with finance, healthcare, legal, education, not for profit and any business that requires secure, efficient document handling..
Yes, our solution can connect directly to your copier’s control panel, allowing you to scan, index, and route documents instantly into the correct folders or workflows.
Absolutely. With our hosted solution, you can securely access, view, and share files from any device, anywhere, with full user authentication.
All files are encrypted and stored with strict access controls, audit trails, and user permissions to ensure complete data security and compliance.
Yes. By digitizing documents and automating workflows, it greatly reduces printing, storage, and manual filing needs.
Yes, you can set up custom workflows to automatically route documents for review, approval, or signature—saving time and eliminating bottlenecks.
Setup is quick and user-friendly. Our team handles configuration, training, and integration so you’re up and running in no time.
VOIP & Unified Communications
No. We can deploy SIP trunking or hybrid systems that integrate with your current setup.
With proper network planning and QoS, voice quality is excellent. Our systems include redundancy and failover.
Yes — extensions, apps, and remote access are fully supported.
Depending on scale, many small setups can go live in days, larger or hybrid systems in weeks.
Absolutely. Our cloud-hosted phone solution links all your locations under one unified platform — allowing direct extension dialing, shared directories, and seamless communication across every site.
In most cases, we can integrate your existing phones. However, upgrading to modern IP handsets often unlocks more advanced features like HD voice, video, and mobile app integration. We’ll help determine the best fit for your setup.
No problem — your calls automatically reroute to mobile devices or backup numbers so your business stays connected even during outages. Reliability and redundancy are built into every system we deploy.
Yes! Our cloud-based VoIP lets your team make and receive calls, join meetings, and access voicemail from anywhere using their laptop or mobile app — just like they’re at the office.
Security is a top priority. We use encrypted voice traffic, secure data centers, and advanced user authentication to ensure your conversations and call data remain fully protected.
IT Services
Yes. If you already have a team in place, we can support them at any level, side by side.
Most remote issues are handled within the hour; on-site visits are typically completed in 2–4 hours.
Assessment → Plan → Deploy → Review.
We audit your IT setup, create a tailored roadmap, implement tools and security, then monitor and fine-tune for a smooth handoff.
Yes. Our team provides 24/7 remote monitoring, proactive maintenance, and immediate response for critical alerts.
Absolutely. We help plan, migrate, and manage your cloud infrastructure with Azure, AWS, or Google Cloud, ensuring a smooth transition and data security.
We use layered security, encryption, access control, and continuous monitoring to protect your data. We also help maintain compliance with HIPAA, GDPR, or other standards.
Yes. Every business is unique — we offer flexible service plans tailored to your size, industry, and IT goals.
We serve a wide range of industries including healthcare, finance, education, retail, and professional services — with IT solutions adapted to each sector’s needs.
FAQS
Office Equipment
Yes, our solution can connect directly to your copier’s control panel, allowing you to scan, index and route documents instantly into the correct folders or workflows.
Absolutely. With our hosted solution, You can securely access, view, and share files from any device, anywhere, with full user authentication.
All files are encrypted and stored with strict access controls, audit trails, and user permissions to ensure complete data security and compliance.
Yes. By digitizing documents and automating workflows, it greatly reduces printing, storage, and manual filing needs.
Yes, you can set up custom workflows to automatically route documents for review, approval, or signature—saving time and eliminating bottlenecks.
Setup is quick and user-friendly. Our team handles configuration, training, and integration so you’re up and running in no time.